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Letter from President and CEO Deborah Borda
2020–21 Season Subscribers
2019–20 Ticket Buyers
NY Phil Plays On
NY Phil Plays On Fund
Contact Us

The New York Philharmonic has cancelled all previously scheduled concerts from March 12, 2020, through June 13, 2021, in compliance with New York State health regulations and on the advice of health officials in the face of COVID-19.

Click here to read a letter from President and CEO Deborah Borda.

We are facing a significant loss of revenue. Rather than request a refund, please donate the value of your tickets to help us serve our community and share our music. You will receive a tax-deductible receipt for your donation.

2020–21 Season Subscribers

The value of your subscription tickets for concerts through June 13, 2021, has been transferred to an account credit. If you’d like to leave this credit in place to be put toward performances in the 2021–22 season, no action is required at this time. If, however, you prefer to donate your credit or have it refunded, please use one of the online forms below.

Donate Ticket Value

Request a Refund


2019–20 Ticket Buyers

If you have any questions or concerns, please contact Customer Relations at (212) 875-5656 or customerservice@nyphil.org.

NY Phil Plays On

The Philharmonic will continue its slate of digital programming, building on the launch of the NY Phil Plays On portal of free digital content. Activities include pre-recorded performances by small, socially distanced ensembles of Philharmonic musicians. To receive updates on newly released content, activities, and events, sign up for our newsletter here.

NY Phil Plays On Fund

Another way to help the Philharmonic at this acutely difficult time is by making a gift to the NY Phil Plays On Fund. Your support will help us push the boundaries of what is possible with live and digital performances as we work our way back to the stage. Gifts made by December 31, 2020, will help us reach our $1.5 million goal and unlock a challenge grant from an anonymous music lover. Click to make a contribution toward this critical fund.

Contact Us

As always, our Customer Relations team is happy to assist you with any questions or concerns you may have. They can be reached at (212) 875-5656 or customerservice@nyphil.org.

We apologize if you encounter long wait times due to the high volume of calls. We are working as fast as we can to complete a large volume of requests. We appreciate your patience and understanding. Please note that David Geffen Hall is closed to the public until further notice.

For questions related to Group Sales, please contact:
(212) 875-5672
groupsales@nyphil.org

Patron members may contact the Patron Desk at:
(212) 875-5690
patrondesk@nyphil.org
10:00 AM–6:00 PM Monday–Friday



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